Accessibility Statement

Our Commitment to Accessibility

At Rickeston Mill Nursing Home, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We believe that digital accessibility is not just a legal requirement, but a fundamental aspect of providing inclusive, compassionate care to our residents, families, and visitors.

We work continuously to improve the accessibility of our website and are dedicated to removing barriers that may prevent people from accessing our information and services.

Standards and Guidelines

Our website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, which are internationally recognized guidelines for web accessibility established by the World Wide Web Consortium (W3C).

WCAG 2.1 Level AA compliance means our website should be:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive (e.g., text alternatives for images)
  • Operable: User interface components and navigation must be operable (e.g., keyboard navigation, sufficient time to read content)
  • Understandable: Information and user interface operation must be understandable (e.g., readable text, predictable navigation)
  • Robust: Content must be robust enough that it can be interpreted reliably by a wide variety of user agents, including assistive technologies

What We've Done to Improve Accessibility

We have implemented numerous accessibility features throughout our website:

  • Semantic HTML: We use proper HTML structure to ensure content is meaningful to all users and assistive technologies
  • Keyboard Navigation: All interactive elements can be accessed and used with a keyboard alone
  • Image Descriptions: All images include descriptive alt text for screen reader users
  • Color Contrast: Text and background colors meet WCAG AA standards for sufficient contrast, ensuring readability for people with low vision
  • Readable Fonts: We use clear, legible fonts (Source Serif 4 for headings and Mulish for body text) with appropriate sizing
  • Focus Indicators: Interactive elements have visible focus indicators to help keyboard navigation
  • Form Labels: All form fields are properly labeled and associated with their input elements
  • Accessible Navigation: Our website navigation is logical and includes breadcrumbs to help users understand their location
  • Skip Links: Skip navigation links allow users to jump directly to main content
  • Video Accessibility: Videos include captions and transcripts where appropriate
  • Resizable Text: Users can increase text size through browser settings without breaking the layout

Known Limitations

We are aware of the following limitations in our website's accessibility and are working to address them:

  • Some PDF documents may not fully meet accessibility standards. We are in the process of converting PDFs to accessible HTML formats where possible.
  • Third-party content (such as embedded maps or videos from external providers) may have accessibility limitations that are beyond our direct control.
  • Some older blog posts may not meet full WCAG 2.1 AA compliance. We are reviewing and updating this content on an ongoing basis.

If you encounter any accessibility barriers, please let us know so we can prioritize improvements.

Browser and Assistive Technology Support

Our website has been tested with the following tools and technologies:

  • NVDA (screen reader for Windows)
  • JAWS (screen reader)
  • VoiceOver (screen reader for macOS and iOS)
  • Keyboard-only navigation
  • Automated accessibility testing tools

We test regularly to ensure compatibility and are committed to supporting emerging technologies and best practices in assistive technology.

Accessibility Features

Browser Zoom: You can zoom in or out on any page using your browser controls (usually Ctrl + Plus or Cmd + Plus). This allows you to view content at a size comfortable for you.

Text Size: Most browsers allow you to adjust default text sizes in settings, which will apply across websites.

Color Filters: Operating systems offer color filters and high contrast modes that may improve readability.

Captions and Transcripts: Videos on our site include captions. Transcripts are available upon request.

Getting Help and Providing Feedback

We want to hear from you if you experience any accessibility issues or have suggestions for improvement. Your feedback helps us make our website better for everyone.

If you encounter any barriers to accessing our website or services, please contact us with:

  • A description of the issue you encountered
  • Which page or feature is affected
  • What assistive technology or browser you're using (if relevant)
  • Any suggestions for how we could improve accessibility

We take all feedback seriously and will work to resolve accessibility issues as quickly as possible.

Contact Us

For accessibility-related questions, feedback, or to request accommodations:

Rickeston Mill Nursing Home
Rickeston Bridge
Haverfordwest SA62 3DJ
Wales, United Kingdom

Email: enquiries@sricares.co.uk
Phone: 01646 695 142

Please mention "Accessibility" in your subject line or initial message so we can direct your inquiry to the right team member.

Alternative Formats

If you need information from our website in a different format (such as large print, braille, audio, or simplified language), please contact us. We will do our best to provide information in the format that works best for you.

We can also arrange phone calls, video calls, or face-to-face meetings to discuss our services if that would be more accessible for you.

Further Resources

For more information about web accessibility and how to use assistive technologies:

Last updated: March 2026